Term and Conditions

Last Updated: [Insert Date]

Welcome to USSHOE SUPPLY (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website usshoesupply.com and the purchase of premium ECCO footwear products (“Products”) from our online store.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website for purchasing ECCO footwear products.

1.2 Restrictions

You agree not to:

• Reproduce, duplicate, copy, sell or exploit any portion of the website without express written permission
• Use any data mining, robots or similar data gathering/extraction tools
• Use the website or its contents for any commercial purpose
• Modify, adapt or hack the website

1.3 Intellectual Property

All content on this website, including text, graphics, logos, button icons, images, product designs, and software, is the property of USSHOE SUPPLY or our suppliers (including ECCO) and protected by international copyright laws. The ECCO brand and all ECCO product names are trademarks of ECCO Sko A/S.

2. Product Information

2.1 Product Descriptions

We strive to accurately display the colors and features of our ECCO footwear products. However, actual colors may vary slightly due to monitor settings. Product dimensions are approximate.

2.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and either cancel that item from your order or offer a suitable alternative.

2.3 Product Categories

We specialize in premium ECCO footwear including:

• Boots (casual and hiking)
• Dress shoes (Oxfords, Loafers)
• Casual footwear (Clogs, Flats, Sandals)
• Athletic shoes (Sneakers)
• Heeled footwear

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without notice.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Sales Tax

For orders shipped within the United States, applicable state sales tax will be added to your order total.

4. Shipping and Delivery

4.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to certain Asian regions and remote locations. International customers are responsible for any customs fees, taxes, or import duties.

4.4 Delivery Issues

If your order appears lost or significantly delayed, please contact us at [email protected] within 30 days of shipment for assistance.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. To be eligible for return:

• Items must be unworn and in original condition
• All original tags must be attached
• Original packaging must be intact
• Proof of purchase is required

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Items marked as “Final Sale” in our Promotions section
• Footwear showing signs of wear or used outdoors
• Products without original packaging or tags

5.3 Return Process

1. Email [email protected] within 15 days with subject “Return/Exchange Request”
2. Include your order number, items for return, and reason
3. We will provide a Return Merchandise Authorization (RMA) number
4. Ship items to: USSHOE SUPPLY Returns, 2503 Conference Center Way, Mclean, US 22102

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

5.5 Exchanges

We will ship your replacement item once we receive and process your return. If the requested item is unavailable, we will issue a refund instead.

5.6 International Returns

International customers are responsible for return shipping costs. We recommend using a trackable service. Customs fees and import duties are non-refundable.

6. Customer Responsibilities

6.1 Account Information

If you create an account, you are responsible for maintaining the confidentiality of your account and password.

6.2 Accurate Information

You must provide accurate, current and complete information during the ordering process.

6.3 Prohibited Conduct

You agree not to use the website to:

• Violate any laws
• Infringe any intellectual property rights
• Distribute viruses or harmful code
• Collect information about others without consent

7. Limitation of Liability

USSHOE SUPPLY shall not be liable for any indirect, incidental, special or consequential damages resulting from:

• The use or inability to use the website or products
• Unauthorized access to or alteration of your transmissions
• Any other matter relating to the website or products

Our maximum liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms or our products, please contact us at:

USSHOE SUPPLY
2503 Conference Center Way
Mclean, US 22102
Email: [email protected]